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Refund/Returns/Exchanges Policy

Returns Policy
Due to the nature of the way we create and produce our items (i.e. each item is custom printed just for you) we do not accept refunds at this time.
However, if the problem occurred as a result of an error on our part, we are more than happy to replace your item. Check out our handy list below to determine if you are eligible for a replacement. 

Replacement Qualifiers: 
-Faulty Product: If the product has a hole, stains, or manufacturing defect.
-Placement Issue: If a print is clearly crooked or off-center (>1").
-Incorrect Image: If we printed the wrong image.
-Wrong Item Sent: If we send you the wrong garment, color or a different size than you   ordered.

If you would like to request a replacement please contact us at contact@wafflelane.com  The replacement request must be received within 10 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Shipping
To return your product, please mail your product to: 6513 132nd Ave NE #232 Kirkland, Washington US 98033

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Replacement (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection. 

If you are approved, then your exchange will be processed.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@wafflelane.com and send your item to: 6513 132nd Ave NE #232 Kirkland, Washington US 98033.